Returns & Exchanges

At BOA, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase isn't the perfect fit, we are here to ensure your exchange or refund is handled with ease.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the original, unworn garments with all tags attached into the shipping mailer and include your packing slip inside.

3

Attach the Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing